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Τεκμήριο Dealing with challenges stemming from multinational crew complements(2020) Mavrommati, Elli; Μαυρομμάτη, Έλλη; Tsouroufli, Ioanna; Τσουρουφλή, Ιωάννα; Kavussanos, Manolis; Androutsopoulos, Konstantinos; Panayides, PhotisThe existence of multinational crews on board a ship is a phenomenon that becomes more and more frequent over the years. Multinational crews are mainly chosen due to economic reasons as well as regulations posed by the flags of registry, and their management is a challenging process for the shipping industry. This study investigates and analyzes the reasons leading to various problems stemming from different coexisting nationalities on board a ship and proposes solutions with the main objective of maximizing the efficiency of both the seafarers and the ship. The overriding concern that this dissertation introduces and aims to investigate is the existence of an optimal crew complement in terms of nationalities. This inquiry is accompanied by topics including the criteria by which this complement is formed, or the selection of an effective ratio of seafarers of different nationalities, in order to avoid implications, conflicts and acts of discrimination. In order to answer the research questions, as well as give the dissertation a more credible character, experienced employees of four different shipping companies were called to answer various questions included in an open ended interview. By analysing the extracted answers, it was discovered that Greek shipping companies are able to name an optimal crew complement. Additionally, advantages can stem from the existence of a multinational crew, which is at times preferred from a crew consisted of one nationality. To draw a conclusion, what actually is of great importance is the proper management of multicultural crews and the selection of seafarers while taking into account their personality.